Returns & Refunds

Adjust the windows below to match your store policy and local consumer law before launch.

Returns

Unused items in original condition can be returned within 30 days of delivery.

Email us with your order number and what you would like to return. We will send return instructions.

Once the return arrives and is checked, refunds are issued to the original payment method within 5–10 business days.

Send a photo within 14 days of delivery and we will replace the item or refund it in full.

Personalised items and digital downloads cannot be returned unless faulty.